Privacy Policy
There are many different ways you can use our services – to monitor,
to control, to program remotely, to manage, to support the alarm system. You
share information with us, for example by creating a Alarmserver.NET
account, or starting to use SECOLINK PRO mobile application. As you use our
services, we want you to be clear how we’re using information and the ways in
which you can protect your privacy.
Our Privacy Policy
explains:
-
What
information we collect and why we collect it.
-
How
we use that information.
-
The
choices we offer, including how to access and update information.
We’ve tried to keep it as simple as possible, but if you’re
not familiar with terms or if you have any questions contact us.
Information we collect
We collect following information: data of user’s accounts,
names of objects, user’s names, events logs, videos, last uploaded project,
technical status of the system.
We collect information in the following ways:
-
Information you give us. For example, many of our services
require you to sign up for a Alarmserver.NET Account.
When you do, we’ll ask for personal
information, like your name, email address, telephone number or system BI to
store with your account.
-
Information we get from your use of
our services. We
collect information about the services that you use and how you use them.
This information includes:
·
Device information
We collect device-specific
information (such as your modules and wireless detectors models, firmware versions,
technical information as voltage and current, unique device identifiers – BI
numbers and serial numbers, battery statuses, mobile network information,
wireless detectors connection and battery statuses, information about wireless
detectors supervision, measured temperatures, location).
·
Log information
When you use SECOLINK alarm system registered
to Alarmserver.NET, we automatically collect and store certain information in
server logs. This includes:
o
User
names of the alarm system.
o
Troubles
of the system
o
Alarms
of the system
o
Videos
from the system
o
Arms
and disarms of the system
o
System
events
o
Information
about wireless detectors supervision
o
Location
·
Location information
When you use Alarmserver.NET
services, we may collect and process information about your actual location. We
use various technologies to determine location, including IP address, GPS and
cell towers.
·
Unique application numbers
Certain services include a unique
application number. This number and information about your installation (for
example, the operating system type and application version number) may be sent
to Google when you install or uninstall that service or when that service
periodically contacts our servers, such as for automatic updates.
·
Cookies and similar technologies
We are using cookies, when you log-in
to your Alarsmserver.NET account, to remember your user name and password in
the browser.
How we use information
we collect
We use the
information we collect to display for users required information, to provide
more valuable services. E-mail address we are using only to inform users about
most important happenings or changes.
We will ask for your consent before using information for a purpose other than
those that are set out in this Privacy Policy.
Information we share
We do not share personal information with companies,
organizations and individuals outside of UAB “Kodinis
raktas” unless one of the following circumstances
applies:
-
With your consent
We will share personal information
with companies, organizations or individuals outside of UAB “Kodinis raktas” when we have your
consent to do so. We require opt-in consent for the sharing of any sensitive personal
information.
-
With installers
We share following information with
your installers:
·
System
troubles,
·
Alarms,
·
System
technical information,
·
Voucher
validations,
·
Your
contacts.
-
For external processing
We provide personal information to
our affiliates or other trusted businesses or persons to process it for us, based
on our instructions and in compliance with our Privacy Policy and any other
appropriate confidentiality and security measures.
-
For legal reasons
We will share personal information
with companies, organizations or individuals outside of UAB “Kodinis raktas” if we have a good-faith
belief that access, use, preservation or disclosure of the information is
reasonably necessary to:
·
meet any applicable law, regulation, legal process or enforceable
governmental request.
·
enforce applicable Terms of Service, including investigation of
potential violations.
·
detect, prevent, or otherwise address fraud, security or technical issues.
·
protect against harm to the rights, property or safety of Google,
our users or the public as required or permitted by law.
We may share non-personally identifiable information publicly
and with our partners – like publishers, advertisers or connected sites. For
example, we may share information publicly to show trends about the general use
of our services.
If UAB “Kodinis raktas”
is involved in a merger, acquisition or asset sale, we will continue to ensure
the confidentiality of any personal information and give affected users notice
before personal information is transferred or becomes subject to a different privacy
policy.
Information security
We work hard to protect UAB “Kodinis
raktas” and our users from unauthorized access to or
unauthorized alteration, disclosure or destruction of information we hold. In
particular:
-
We
encrypt many of our services using SSL.
-
We
offer you one step verification when you access your Alarmserver.NET account.
Account linked to your e-mail so there is possible to change your password if
it’s stolen or lost.
We review our information collection, storage and processing
practices, including physical security measures, to guard against unauthorized
access to systems.
We restrict access to personal information to UAB “Kodinis raktas” employees,
contractors and agents who need to know that information in order to process it
for us, and who are subject to strict contractual confidentiality obligations
and may be disciplined or terminated if they fail to meet these obligations.
When this Privacy Policy applies Our Privacy Policy applies
to all of the services offered by UAB “Kodinis raktas” and its affiliates, but excludes services that have
separate privacy policies that do not incorporate this Privacy Policy.
Our Privacy Policy does not apply to services offered by
other companies or individuals. Our Privacy Policy does not cover the
information practices of other companies and organizations who advertise our
services.
Compliance and cooperation with regulatory authorities
We regularly review our compliance with our Privacy Policy.
When we receive formal written complaints, we will contact the person who made
the complaint to follow up. We work with the appropriate regulatory
authorities, including local data protection authorities, to resolve any
complaints regarding the transfer of personal data that we cannot resolve with
our users directly.
Changes
Our Privacy Policy may change from time to time. We will not
reduce your rights under this Privacy Policy without your explicit consent. We
will post any privacy policy changes on this page and, if the changes are
significant, we will provide a more prominent notice (including, for certain
services, email notification of privacy policy changes). We will also keep prior
versions of this Privacy Policy in an archive for your review.
Specific product practices
The following notices explain
specific privacy practices with respect to certain UAB “Kodinis
raktas” products and services that you may use:
-
SECOLINK alarm systems and software
-
Alarmserver.NET
-
SECOLINK PRO mobile app
For more information about
some of our most popular services, you can contact us.
Other useful privacy
and security related materials
Further useful privacy and security related materials can be
found through UAB “Kodinis raktas”
manuals which can be find in websites www.secolink.eu or www.kodinis.lt. Also by contacting us directly:
-
by
e-mail: marketing@secolink.eu
-
by
the phone: +370 5
2328661
-
or visiting the company: Ateities str. 10, 08303
Vilnius, Lithuania.