Privacy Policy

There are many different ways you can use our services – to monitor, to control, to program remotely, to manage, to support the alarm system. You share information with us, for example by creating a Alarmserver.NET account, or starting to use SECOLINK PRO mobile application. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.


Our Privacy Policy explains:

-          What information we collect and why we collect it.

-          How we use that information.

-          The choices we offer, including how to access and update information.

We’ve tried to keep it as simple as possible, but if you’re not familiar with terms or if you have any questions contact us.


Information we collect

We collect following information: data of user’s accounts, names of objects, user’s names, events logs, videos, last uploaded project, technical status of the system.   

We collect information in the following ways:

-          Information you give us. For example, many of our services require you to sign up for a Alarmserver.NET Account.

When you do, we’ll ask for personal information, like your name, email address, telephone number or system BI to store with your account.

-          Information we get from your use of our services. We collect information about the services that you use and how you use them.

This information includes:

·         Device information

We collect device-specific information (such as your modules and wireless detectors models, firmware versions, technical information as voltage and current, unique device identifiers – BI numbers and serial numbers, battery statuses, mobile network information, wireless detectors connection and battery statuses, information about wireless detectors supervision, measured temperatures, location).

·         Log information

When you use SECOLINK alarm system registered to Alarmserver.NET, we automatically collect and store certain information in server logs. This includes:

o   User names of the alarm system.

o   Troubles of the system

o   Alarms of the system

o   Videos from the system

o   Arms and disarms of the system

o   System events

o   Information about wireless detectors supervision

o   Location


·         Location information

When you use Alarmserver.NET services, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS and cell towers.

·         Unique application numbers

Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to Google when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.

·         Cookies and similar technologies

We are using cookies, when you log-in to your Alarsmserver.NET account, to remember your user name and password in the browser.


How we use information we collect

We use the information we collect to display for users required information, to provide more valuable services. E-mail address we are using only to inform users about most important happenings or changes.
We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.


Information we share

We do not share personal information with companies, organizations and individuals outside of UAB “Kodinis raktas” unless one of the following circumstances applies:

-          With your consent

We will share personal information with companies, organizations or individuals outside of UAB “Kodinis raktas” when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

-          With installers

We share following information with your installers:

·         System troubles,

·         Alarms,

·         System technical information,

·         Voucher validations,

·         Your contacts.


-          For external processing

We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.


-          For legal reasons

We will share personal information with companies, organizations or individuals outside of UAB “Kodinis raktas” if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

·         meet any applicable law, regulation, legal process or enforceable governmental request.

·         enforce applicable Terms of Service, including investigation of potential violations.

·         detect, prevent, or otherwise address fraud, security or technical issues.

·         protect against harm to the rights, property or safety of Google, our users or the public as required or permitted by law.


We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

If UAB “Kodinis raktas” is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.


Information security

We work hard to protect UAB “Kodinis raktas” and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

-          We encrypt many of our services using SSL.

-          We offer you one step verification when you access your Alarmserver.NET account. Account linked to your e-mail so there is possible to change your password if it’s stolen or lost.

We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.

We restrict access to personal information to UAB “Kodinis raktas” employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

When this Privacy Policy applies Our Privacy Policy applies to all of the services offered by UAB “Kodinis raktas” and its affiliates, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services.


Compliance and cooperation with regulatory authorities

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.



Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.


Specific product practices

The following notices explain specific privacy practices with respect to certain UAB “Kodinis raktas” products and services that you may use:

-          SECOLINK alarm systems and software

-          Alarmserver.NET

-          SECOLINK PRO mobile app

For more information about some of our most popular services, you can contact us.


Other useful privacy and security related materials

Further useful privacy and security related materials can be found through UAB “Kodinis raktas” manuals which can be find in websites or Also by contacting us directly:

-          by e-mail:

-          by the phone: +370 5 2328661

-          or visiting the company: Ateities str. 10, 08303 Vilnius, Lithuania.